Review:
I love the product. Arrived well packaged, no damage and started right up. The only issue I experienced was not with the product itself but customer service. Everyone was courteous but I could not get a straight answer on a shipping date for weeks and
I received a different answer from each representative with a different reason for why the item had not shipped. I understand the delay issues we are all experiencing but I didn't appreciate the excuses. It is just easier to be honest. Once I called considering
cancelling the order, I received within minutes tracking information. For days after, the tracking number showed that the number was 'not found' and I could not get through to Jack's on the phone at all. I had to call the shipping company directly and it turns
out I received an incorrect tracking number. When you spend this much money, accurate information and honesty should be provided.