I bought the compact track 24 snowthrower to use this winter. I haven’t tried it out yet so I can’t really rate the product, but I can rate Jack’s Engine customer service. From the first time I called, they were great to work with. Knowledgeable, friendly,
and willing to help me with my unique situation for delivery. Even when there was a miscommunication with UPS on where the product should be delivered because we were in the middle of a move, Jack’s Engine management got it all straightened out at no charge
or inconvenience to us. I would highly recommend this company to order your products from. I am a very satisfied customer.